1. Introduction
Woolero.com values your privacy and is committed to protecting your personal data. This privacy statement explains how we collect, use, and protect your information in accordance with Norway's Electronic Communications Act (EKOM-loven), the EU General Data Protection Regulation (GDPR), and other applicable laws. By using our website, you confirm that you have read and understood this privacy statement.
2. Data Controller
Woolero.com is the data controller for personal data collected through our website. If you have any questions or concerns regarding this statement or your data, please contact us at:
- Email: hello@woolero.com
- Address: Woolero AS, Høgskoleringen 4, Norway
3. Information We Collect
We collect the following types of personal data:
a. Information You Provide to Us
- Contact Information: Name, email address, phone number.
- Order Details: Billing and shipping addresses, payment information (e.g., credit card details).
- Other Information: Any additional information you provide when filling out forms or placing orders.
b. Automatically Collected Data
- Website Activity: Pages visited, time spent on pages, clicks, and navigation patterns.
- Device Information: IP address, browser type, operating system.
- Cookies and Tracking Technologies: See section 7 for details.
4. How We Use Your Data
We process your personal data for the following purposes:
- To process orders and deliver products.
- To improve website functionality and user experience.
- To analyze usage patterns and optimize our services.
- To communicate with you regarding orders, updates, or marketing (with your consent).
- To comply with legal obligations.
5. Legal Basis for Processing
We process your data based on:
- Contractual Necessity**: To fulfill orders or provide requested services.
- Legitimate Interest: For website analytics and improving user experience.
- Consent: For marketing communications (if explicitly provided).
- Legal Obligations: To comply with tax or regulatory requirements.
6. Sharing Your Data
We may share your personal data with:
- Service Providers: Payment processors, shipping companies, and IT service providers.
- Third Parties: As required by law or to protect our legal rights.
We ensure that all third parties comply with applicable data protection laws.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to track user behavior on our website. This helps us improve functionality and customize content to your preferences.
You can manage cookie settings in your browser settings. For more information, please see our [Cookie Policy](#).
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this statement or as required by law.
9. Your Rights
Under GDPR and Norwegian law, you have the following rights:
- Access to your personal data.
- Rectification of inaccurate or incomplete data.
- Erasure of your data (subject to legal exceptions).
- Restriction of processing of your data.
- Object to processing based on legitimate interest.
- Withdrawal of consent for marketing communications at any time.
- Data portability in a machine-readable format.
To exercise these rights, please contact us at personvern@woolero.com.
10. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
11. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
12. Updates to This Statement
We may update this privacy statement periodically to reflect changes in legal requirements or our practices. The latest version will always be available on our website.
13. Contact Information
For further questions about this privacy statement or how we handle your data:
- Email hello@woolero.com