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Personvernserklæring

1. Introduction

Woolero.com values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Norway's EKOM-lov, the EU General Data Protection Regulation (GDPR), and other applicable laws. By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

Woolero.com acts as the data controller for the personal data collected through our website. If you have any questions or concerns regarding this policy or your data, please contact us at:

  • Email: hello@woolero.com

  • Address: Woolero AS, Høgskoleringen 4, Norway

3. Information We Collect

We collect the following types of personal data:

a. Information You Provide

  • Contact Information: Name, email address, phone number.

  • Order Details: Billing and shipping addresses, payment details (e.g., credit card information).

  • Other Information: Any additional details you provide when filling out forms or placing orders.

b. Automatically Collected Data

  • Website Activity: Pages visited, time spent on pages, clicks, and navigation patterns.

  • Device Information: IP address, browser type, operating system.

  • Cookies and Tracking Technologies: See Section 7 for details.

4. How We Use Your Data

We process your personal data for the following purposes:

  • To process orders and deliver products.

  • To improve website functionality and user experience.

  • To analyze usage patterns and optimize our services.

  • To communicate with you regarding orders, updates, or marketing (with your consent).

  • To comply with legal obligations.

5. Legal Basis for Processing

We process your data based on:

  • Contractual Necessity: To fulfill orders or provide requested services.

  • Legitimate Interests: For website analytics and improving user experience.

  • Consent: For marketing communications (if explicitly given).

  • Legal Obligations: To comply with tax or regulatory requirements.

6. Sharing Your Data

We may share your personal data with:

  • Service Providers: Payment processors, shipping companies, and IT service providers.

  • Third Parties: As required by law or to protect our legal rights.
    We ensure all third parties comply with applicable data protection laws.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to track user behavior on our website. This helps us improve functionality and tailor content to your preferences.You can manage cookie preferences in your browser settings. For more information, refer to our Cookie Policy.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

Under GDPR and Norwegian law, you have the following rights:

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Request deletion of your data (subject to legal exceptions).

  • Restrict processing of your data.

  • Object to processing based on legitimate interests.

  • Withdraw consent for marketing communications at any time.

  • Data portability in a machine-readable format.

To exercise these rights, contact us at hello@woolero.com.

10. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The latest version will always be available on our website.

13. Contact Information

For further inquiries about this Privacy Policy or how we handle your data:

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